Building Your Business on Trust


10.26.11
Our role—plain and simple—is to build a bond of trust between clients and their intended audiences. Whether recruiting nurses, publicizing important research, building a web interface or surveying customers (in nine different languages, no less)—regardless of the focus of a project, it’s all about developing authentic and personal bonds.

All Hail the Library Card


10.24.11
We've said it over and over again: public libraries may be under pressure to keep up with technology, but the digital age has only brought …

Punctuation kills, thrills


10.19.11
Regardless of where you come down on the Great Serial Comma Debate, the thing to remember is this: when writing for a media audience (news releases), use AP style.

Get from Point A to Point B with a Brand Standards Guide


10.12.11
The most complete guides include valuable company information, such as mission, tagline, key messages, target audience(s), editorial style, proper and improper use of the logo and/or brandmark, color palette and font specifications.

Spare Change and Big Bellies


10.11.11
Here's an easy way to get donations at your library. The "big belly banks", available from a variety of sources online, are a fun way …

User interfaces: Classic or clunky?


10.05.11
Our challenge as web developers and designers is to give the user intuitive control over all aspects of the system that they require and no more. The user needs to “feel” in control but also be secure that they won’t mess anything up through ignorance or carelessness.