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Advancing America's Libraries Podcast by The Ivy Group

Podcast Episode: The Whys and Why Nots of Focus Groups


02.26.20
What is a focus group? What is it not? What can you expect to learn in this type of community conversation? This episode of Advancing America's Libraries Podcast is co-hosted by library consultants Pam Fitzgerald and Julia Prince with Ivy Group colleague Ellen Roberson.
Advancing America's Libraries Podcast episode with Lisa Hoenig, Ypsilanti District Library

Podcast Episode: Pass a Millage Increase


08.07.19
Lisa Hoenig, Director of the Ypsilanti District Library, provides useful direction and insights for libraries working to raise operational funds especially in communities that were hard hit by the downturn in the economy.
Comparing apples

Who’s Comparing? Benchmarking Library Performance


07.23.18
Benchmarking is a comparison of performance measures between similar entities against recognized standards. Library benchmarks are typically comparisons of numerical statistics such as circulation, visits, …
Targeted Consumer Segmentation: too hard, too soft, just right.

Targeted Marketing: Find Your “Just Right” Audience


02.19.16
Successful marketing campaigns are built on a data-driven understanding of customers. By applying customer segmentation analysis to customer lists, business-to-consumer enterprises can better understand where they stand in the market, who to go after, and how to reach them.
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